Legal Contact Information

Status: ✅ READY

Company Information

Company Name: THANDI AI (PTY) LTD

Registration Number: 2025/939429/07

POPIA Registration: 2025-068149

B-BBEE Status: Level 1 B-BBEE Contributor (100% black ownership)

Physical Address: 170 Innes Road, Morningside, Durban, Kwa-Zulu Natal, 4001

Email: hello@thandi.online

Phone: 0781298701

Information Officer (POPIA)

Name: Seelan Govender

Title: Information Officer

Email: hello@thandi.online

Phone: 0781298701

Address: 170 Innes Road, Morningside, Durban, Kwa-Zulu Natal, 4001

Contact Procedures

General Inquiries

Email: hello@thandi.online

Response Time: 48 hours during business days

Privacy & POPIA Requests

Email: hello@thandi.online

Subject Line: "POPIA Request"

Response Time: 30 days as per POPIA requirements

Data Protection Complaints

Internal: hello@thandi.online

Information Regulator: complaints.IR@justice.gov.za

Escalation: If unsatisfied with our response, contact the Information Regulator

Emergency Data Breach Reporting

Email: hello@thandi.online

Phone: 0781298701

Available: 24/7 for critical security incidents

Regulatory Bodies

Information Regulator South Africa

Website: inforegulator.org.za

Email: complaints.IR@justice.gov.za

Phone: 012 406 4818

Department of Basic Education

For educational compliance matters

Website: education.gov.za

Office Hours

Business Days: Monday - Friday, 8:00 AM - 5:00 PM (SAST)

Emergency Contact: Available 24/7 for critical security matters

---

Last Updated: 21 December 2025